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Reviews for the product - VINYL POUCH WITH FLAP - OPEN ON LONG SIDE (LANDSCAPE) - EXTERNAL DIMENSIONS: 9" x 11" (Back to product)
1 Product Reviews - Average rating 5 / 5 (Best Rated | Worst Rated | Most Recent | Oldest)
The customer service was exceptional.
- 12/29/2010
- Tell me a little about yourself.
- We are a small, independent publisher of history-related books and personal and family histories. We are located in Collingwood, ON, Canada

- Why were you initially interested in our products?
- I knew exactly what I needed for packaging our latest release, The Gift, a how-to book and companion workbook for creating a legacy statement. I wanted a durable, attractive envelope to hold and display both books that would give customers added value, since it can be used to store any papers, photos, recipe cards and memorabilia they may want to include in their legacy statement. Also, the Velcro closure makes it more attractive and easier to open and close, especially important for a segment of my potential market which includes people who may have arthritis.



- What caused you to take "a leap of faith," so to speak, and try our business?
- The customer service was exceptional. My timeline was very tight and Jacob made sure I received the shipment in time.

- Did we meet your expectations or exceed them? How so?
- Customs duties on the shipment priced the order out of my budget. Jacob reviewed the quote to bring it in line with my budget. My next order will be at least double the quantity of this order since the next print run will be a higher quantity of books.


- How would you describe the support from our company?
Excellent.


- Overall why would you recommend our company to your friends and relatives?

I felt that Jacob was pulling out all the stops to get my business. I never felt like “a number” and I appreciated his consistently polite manner, the returned calls and most of all, coming through with the promised delivery date. I would highly recommend Everyday Plastics as a supplier on both sides of the border. I just wish your inventory included paper and other products, since it would mean that all my supplies could be ordered from Everyday Plastics.
 

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